StayChatAI handles 90% of guest queries, upsells room upgrades, and manages check-ins 24/7. Live in 48 hours with zero technical effort.
90%
Auto-resolved
<5s
Response time
100+
Languages
35%
More bookings
Trusted by hotels & resorts across 20+ countries
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90%
Guest Queries
Auto-Resolved
No human needed
35%
Increase in
Direct Bookings
vs. OTA dependency
70%
Fewer Front
Desk Calls
Staff focus on service
4.9★
Average Review
Score Lift
Post-stay automation
Revenue
Speed wins inquiries. When guests wait on WhatsApp, they book elsewhere.
Typical hotel (manual)
~2 hrs
Average first response on busy front desks and OTAs
StayChatAI
<5 sec
Instant, accurate replies 24/7 on WhatsApp
Immediate responses = 35% higher booking conversion rate.
Simple Setup
We handle the entire setup. You just share your hotel details and WhatsApp number — we do the rest.
We collect your hotel info, FAQs, room types, policies, and pricing. Takes under 30 minutes.
Our AI is customised with your brand voice, services, and local knowledge — sounds exactly like a trained staff member.
Connect your hotel's WhatsApp number. StayChatAI starts handling guest conversations instantly, 24/7.
Full-Stack Guest Communication
StayChatAI doesn't just answer FAQs. It manages the full guest relationship — from inquiry to loyalty.
Never miss a guest message. StayChatAI responds within 5 seconds at 3 AM or 3 PM — every single time.
Convert WhatsApp inquiries into confirmed bookings — no OTA commission. Share rates, availability, and payment links in chat.
Automatically offer room upgrades, early check-in, dining packages, and spa bookings at the perfect moment in the guest's journey.
Send pre-arrival forms, collect documents, share key codes, and handle check-out — all over WhatsApp. Zero front desk queue.
Greet guests in their native language automatically. From Hindi and Arabic to French and Mandarin — no language barrier, ever.
When a guest needs personal attention, StayChatAI smoothly transfers the conversation to your staff — with full context, no repetition.
Explore Smart Inbox →Featured - Smart Inbox
AI handles 90% automatically. Your team manages the rest with full guest context - no switching tabs, no missed messages.
Automation, not extra work
StayChatAI runs the timeline—so your team isn’t chasing messages. Guests get the right nudge at the right time, automatically.
No app downloads for guests
Everything happens in WhatsApp they already use—no hotel app to install, update, or ignore.
Example: one automated day on WhatsApp
10:00 AM
Room upgrade offer sent
StayChatAI nudges the upsell when intent is high—no manual blast.
2:00 PM
Digital check-in form
ID, ETA, and preferences collected before they reach the desk.
8:00 PM
WiFi password & in-stay tips
Instant answers after check-in—housekeeping, dining, WiFi—in one thread.
Pre-arrival is fully automated on WhatsApp—confirmations, upgrades, and forms fire on schedule without your team copying templates.
72 hours before arrival
Pre-arrival message sent with hotel info & upgrade offer
24 hours before arrival
Digital check-in form + ETA confirmation
Upsell accepted
Sea View Deluxe upgrade — ₹1,200 added
Hotel Stories
"We saved 20+ staff hours every week in the first month—fewer front-desk interruptions and no more copy-pasting the same answers. Guests get instant WhatsApp replies; I only step in when it’s truly complex."
Rajiv Kapoor
General Manager, The Harbour Retreat, Goa (80 rooms)
"+42% direct bookings in 60 days. The AI pitches upgrades at 2 AM when guests are ready to splurge—we never had coverage there before. About 12 hours a week back for reservations on repetitive chats."
Priya Mehta
Revenue Manager, Serenity Beach Resort, Kerala (124 rooms)
"Multi-language on autopilot for 30+ nationalities—no extra hires. Review score climbed from 4.2 to 4.7 in three months because guests feel heard immediately."
Ahmed Nasser
Operations Head, Grand Palacio Hotels, Dubai (210 rooms)
Integrations
StayChatAI connects with leading PMS, channel managers, and booking platforms. No rip-and-replace.
Don’t see your PMS listed? Our Universal Connector works with any system that offers email or API access—so you’re not blocked by the logo on the wall.
Opera PMS
Cloudbeds
Hotelier
WhatsApp API
WinHMS
+ More
FAQ
StayChatAI is trained on your hotel’s tone—warm, concise, and helpful—so it feels like your front desk on WhatsApp, not a generic bot. Guests often compliment “your staff” in reviews. If someone is frustrated or asks for something complex, the AI alerts your human team instantly with full chat context so you can take over smoothly.
Yes. StayChatAI is trained on your hotel's brand voice, specific services, and even your team's preferred phrases. It uses conversational, warm language — not robotic template responses. Guests regularly compliment the "helpful staff" without realising it's AI.
StayChatAI automatically recognises when a conversation needs a human and hands it off to your staff — with full context. Your team sees the entire chat history so guests never have to repeat themselves. You can also manually take over any conversation at any time.
Most hotels are live within 48 hours. We handle the entire setup — collecting your property information, training the AI, and connecting your WhatsApp number. You don't need any technical knowledge or a developer on your team.
We use the official WhatsApp Business API — which means your hotel gets a verified business number with a green tick. Guests don't need any special app. They chat on their regular WhatsApp as they always do. We handle the API setup entirely.
Yes, in most cases. We can port your existing number to the WhatsApp Business API. If you're starting fresh, we help you set up a new verified business number. Either way, guests reach you on the same familiar number.
Yes. StayChatAI is fully GDPR compliant and uses end-to-end encryption for all guest communications. Your guest data is never sold or used to train models for other clients. We follow Meta's official WhatsApp Business API data policies.
Get Started
Book a 30-minute live demo. We’ll show StayChatAI on a real hotel WhatsApp number and walk through setup, pricing, and ROI for your property.
No credit card required 48-hour setup Meta-verified WhatsApp Business partner
No spam. We respond within 24 hours.